Last Modified: September 22, 2026

We at True Local Reach respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to Us when You access Our website, purchase Our goods or services, or engage with Us on social media, as well as Your own rights to the information We collect.

Please read this Privacy Policy carefully. By visiting and using the website, you accept and agree to be bound by this privacy policy. Your continued use of the website after posting of any changes to our Privacy Policy constitutes your acceptance of those changes and updates. You must not access or use the website if you do not wish to be bound by this Privacy Policy.

PRIVACY POLICY UPDATES

This privacy policy is effective as of July 28th, 2026 and will be updated and modified as needed. You are responsible for visiting this page periodically to check for future updates to this policy. Any modifications to this privacy policy will be effective upon our publishing of the new terms, and your continued use of our website after the posting of any updates constitutes your acceptance of our modified privacy policy.

PRIVACY POLICY CONSENT

Please read this Privacy Policy carefully and in its entirety before using the Services. You, as a visitor and/or user of our website, agree to the following Privacy Policy, and your access and/or use of our website, products, and/or services constitutes your voluntary acceptance to be bound by its terms, whether you have read it or have had the opportunity to read it and have chosen not to. Your use of our website, and any information that you contribute or provide to us, is subject to this Privacy Policy.

INFORMATION WE MAY COLLECT

When you access the website, you may provide certain personally identifiable information including but not limited to your name, business name, email address, phone number, address, avatar image, social media information, information you provide when you contact customer support or report a problem with the Services, including your email address, and records and copies of such correspondence, and credit card information when you make a purchase on the website.

This information is collected when you register on the site, place an order, subscribe to a newsletter, sign up for a freebie, contact us, use the search feature on the website, provide comments or any other feedback, fill out a form or use the live chat or enter any other information on the website to communicate with us.

We may collect personal information that you voluntarily provide when you submit forms, contact True Local Reach, request or receive our products or services, or otherwise communicate with us. This information may include your name, email address, phone number, business information, and other information you choose to provide.

We may use this information to provide requested products and services, communicate with you, respond to inquiries and requests, and manage and operate our business.

Payment Information: All payments are processed by third-party payment processors, and all payment information that you provide is provided directly to such third parties. However, we may receive information, such as payment confirmation or receipts, from other third parties processing your payment. Our payment processors such as, Stripe and/or Shopify, are third-party payment processors and You should review these processors’ Privacy Policies to determine how they use, disclose, and protect Your financial data.

We may also collect business-related information provided by you, including but not limited to your business name, website information, branding details, marketing preferences, project information, and information submitted through client questionnaires, onboarding forms, or other materials provided in connection with our products and services.

Information may also be collected when you purchase or access digital products, templates, resources, downloads, or other digital offerings. This information may be used to process your purchase, provide access to your purchased materials, deliver digital products, and communicate with you regarding your order.

SOCIAL NETWORKING DATA

We may access personal information from social networking sites and apps, including Facebook, Instagram, Pinterest or other social networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, age, gender, profile picture, and any other public information. If You do not want Us to access this information, please go to the specific social networking site and change Your privacy settings.

We will not sell or trade your personal information. We will not transfer your personal information unless we give you advance written notice or need to comply with our legal obligations, resolve disputes, and/or enforce our agreements.

HOW IT IS USED

Depending on how you interact with us, we may use your personal information to:

Your personal information is used to personalize your experience, improve the website to better serve you, provide customer service support, efficiently process your requests or transactions, elicit reviews of services or products, provide you offers, promotions and to follow up with you through correspondence (email, live chat, or phone). True Local Reach may receive a referral commission or other compensation if you choose to purchase or sign up for Flodesk or another product or service through a referral link provided by us. You will not pay any additional cost as a result of using our referral link unless otherwise stated.

Process and fulfill an order, download, subscription, or other transaction;

Respond to your requests, inquiries, comments, and concerns;

Send marketing emails; remarketing emails and future advertisements.

Inform you of and administer promotions, contests, sweepstakes, or surveys;

Help us address problems with and improve our Website, products, and Services;

Estimate our audience size and usage patterns, and improve performance and speed of the Services;

Protect the security and integrity of our Website; and

Contact you for other business reasons, if necessary.

Deliver any products or services purchased by You to You; and

Correspond with You; and

Process payments or refunds; and

Contact You about new offerings that We think You will be interested in; and

Interact with You via social media; and

Send You a newsletter or other updates about Our company or website; and

Request feedback from You; and

Notify You of updates to Our product and service offerings; and

Resolve disputes and troubleshoot any problems; and

Administer contests or giveaways; and

Assist law enforcement as necessary; and

Prevent fraudulent activity on Our website ; and

Analyze trends to improve Our website and offerings.

CHILDREN'S POLICY

This website is not designed for use by anyone under age 18, and We do not knowingly solicit personal data from anyone under age 18. If You are under age 18, do not access or use Our website or related products or services. Our Services are not intended for children under 18 years of age. No one under age 18 may provide any personal information on the Services, and we do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on the Services, or on any of its features, do not make any purchases through the Services, register on the Services, or provide any information about yourself to us. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe any personal information is collected from someone under the age of 18 without parental or guardian consent, then please contact us to have that information deleted.

EMAIL & EMAIL MARKETING

You have the option of opting in or unsubscribing from our email list. By subscribing and opting in from any freebie, discount promotions, or email sign ups, you agree to receive newsletters, updates, messages, promotional materials and any other content related to this website. When you send an email, your email message along with email address and responses are saved for communication purposes with you. This information is kept confidential and we do not share, sell or trade your email information with third parties except as otherwise stated in this privacy policy.

COMMUNITY POSTCARDS & DIGITAL OFFERS

True Local Reach Community is a community program owned and operated by True Local Reach LLC.

When you participate in True Local Reach Community Postcards promotions, you may have the opportunity to access digital offers, promotions, or additional community resources through QR codes, digital offer pages, or online forms.

If you choose to provide your information through these pages, including your name and email address, that information may be collected and managed by True Local Reach for the purpose of providing community updates, offers, promotions, and marketing communications.

True Local Reach maintains and manages the email list collected through Community Postcards. Participating businesses featured in Community Postcards promotions do not receive customer email addresses or personal information directly. Information collected through these promotions is handled in accordance with this Privacy Policy.

Community Postcards & Local Offers
When you access or participate in our Community Postcards, digital offer pages, local deals, coupons, promotions, or other community-related programs, we may collect information you voluntarily provide, such as your name, email address, and other information submitted through our forms or offer pages. We may use this information to provide access to offers, communicate with you about Community Postcards, local deals, special offers, and related community content, and to administer and improve these programs. Your information may also be processed through third-party service providers we use to operate our forms, email marketing, websites, and other services.

Community features may also be included in Digital Community Postcards or related email communications. Information provided through these features is handled in accordance with this Privacy Policy.

NEWSLETTER POLICY

We offer the opportunity for You to volunteer certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your name and email. You will have an opportunity to unsubscribe from any future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. This information is kept confidential and we do not share, sell or trade your email information with third parties except as otherwise stated in this privacy policy.

OPT OUT

We comply with the CAN-SPAM Act of 2003 and do not spam or send misleading information. Should you wish to no longer receive communication from us, you have the option of unsubscribing by clicking “unsubscribe” at the bottom of the email we send to you or by contacting us.

As for third party websites, please contact them directly to unsubscribe and/or opt-out from their communications.

THIRD PARTY LINKS

We may include, offer or advertise third party links, products or services on the website. Once you click on a third-party link and leave this website, you are no longer bound by our Privacy Policy and Terms and Conditions.

Articles on this website may include embedded content (e.g. videos, images, advertisements, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

We have no control over these third parties and they have their own privacy policies. Neither are we responsible for the activities and practices of these third parties. You should contact them directly and read their privacy policies for any questions. You also agree that your use of these third-party websites is solely at your risk.

AFFILIATES

This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of your purchase through one of these links. We will use reasonable efforts to notify you when and where we have placed affiliate links in addition to this disclaimer. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

SENSITIVE DATA

We request that You do not submit any sensitive data to Us, via public postings, email correspondence with Us, or any other method, including social security number, health data, genetic data, or information related to Your ethnic origin, religious beliefs, or criminal history. If You do send Us this information, then by doing so You are consenting to Our use, storage, and processing of this information in accordance with this privacy policy.

YOUR RIGHTS

You have certain rights with respect to Your personal data. You have the right to request that We confirm what data We hold about You, and for what purposes. You also have the right to confirmation of whether We process Your data or deliver Your data to third-party processors, and for what purposes. We will supply You with copies of Your personal data unless doing so would affect the rights and freedoms of others. You can also request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.  You have the right to change Your consent to Our use of Your information. In such cases, We may require You to delete Your account with Us, as described above, and You may not have full access to Our website. You have the right to request a digital copy of the data that We hold about You. You have the right to request that We delete all data that We hold about You, and We must delete such data without undue delay. There are exceptions to this right, such as when keeping Your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in a termination of Your account with Us and You may have limited or no use of Our website.

We reserve the right to request that You provide Us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.

You can unsubscribe from our e-newsletters or updates at anytime through the unsubscribe links found in the communications you receive from us.

In the states of Colorado, Connecticut, Utah, & Virginia you may express your corresponding rights with the corresponding states - including: Right to be informed whether or not we are processing your personal data, Right to access your personal data, Right to correct inaccuracies in your personal data, Right to request deletion of your personal data you previously shared with us, Right to opt out of the processing of your personal data if it is used for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that product legal or similarly significant effects (“profiling”). You may contact us at contact@truelocalreach.com

GDPR VISITOR RIGHTS

If you are covered by the General Data Protection Regulation (GDPR), you may have rights under European and other laws to have access to your personal information and to ask us to rectify, erase and restrict the use of your personal information. You may also have the rights to object to your personal information being used, to ask for the transfer of personal information you have made available to us, and to withdraw consent to the use of your personal information. Further information on how to exercise your rights is set out below.

We will honor your rights under applicable data protection laws. You have the following rights under European laws, and may have similar rights under the laws of other countries:

Right of access: to make a written request for access to and a copy of your personal information

Right to rectification: to have your inaccurate personal information corrected or removed

Right to erasure ('right to be forgotten'): to have your personal information erased

Right to restriction of processing: to limit the purposes that your personal information may be used for

Right to object: to object to the processing of your personal information in cases where our processing is based on direct marketing, processing for scientific/historical research and statistics, legitimate interest processing, and processing in regards to the performance of a public interest or official authority task

Right to data portability: to have your personal information transferred to you or a third party in a machine-readable format

Right to withdraw consent: to withdraw your consent that we handle your personal information at any time. The withdrawal of your consent shall not affect the lawfulness of processing based on your consent before its withdrawal.

If you’d like to exercise any of these rights, please reach out to our dedicated support team via email.

These rights are not absolute and they do not always apply in all cases.

Filing a Complaint

If you are covered by the GDPR, and you are not content with how we manage your personal information, you may lodge a complaint with a supervisory authority, in the European Union (or European Economic Area) state where you are a resident, work, or where the alleged infringement of data protection laws took place.

Contact Us

If you would like to “opt out,” exercise your rights under the GDPR, or have any questions, comments, complaints, or suggestions in relation to data protection or this Privacy Policy, or any other concerns about the way in which we process information about you or you wish to change your personal information in our records, please contact us by email: contact@truelocalreach.com

YOUR RIGHTS UNDER THE CALIFORNIA CONSUMER PRIVACY ACT (CCPA COMPLIANCE)

If you reside in California, you are entitled to additional rights under California law and we ensure compliance with the CCPA. Here are your rights:

You have the right to know whether your personal information is sold or disclosed to third parties.

You have the right to say no to the sale of your personal information.

You also have the right to access your personal information, which we will provide within 30 days of such request.

You have the right to know what personal information is collected from you and how it is used, which we explained in this Privacy Policy

You have the right to have your personal information deleted

You have the right to equal service, price and no discrimination

You have the right to data portability and right to request your personal information and use it for your own purposes

Pursuant to California’s “Shine the Light Act,” you are permitted to request information about the manner in which we share certain categories of information with third parties for their marketing use. We may disclose your personal information to our affiliates or other related third parties such as service providers, vendors for their use in marketing to you, so we can provide the products and/or services offered on this website to you. When we disclose such information, your personal information is still kept confidential and between us and that third party. It is not used for any other purpose that’s not permitted under the laws.

Please be advised we DO NOT SELL YOUR PERSONAL INFORMATION to third parties and have never sold your personal information. We do not intend to sell your personal information in the future either.

Under the CCPA, you still have the right to opt-out of such sales and send us a “do not sell my information” request. If you would like to exercise any of your rights under California law, please submit a verifiable consumer request to us by sending us an email at contact@truelocalreach.com. Only you as the person registered with the California Secretary of State can make such verifiable consumer requested related to your personal information or someone you authorize to act on your behalf.

Your verifiable consumer request must provide sufficient information that allows us to verify that you are the person you are claiming to be or that you are the authorized representative of such person about whom we had collected personal information. You must describe your request with enough details such as your first and last name, address and your country that allow us to properly understand the request and respond to it. Please note we cannot respond to your request or provide you with personal information unless we first verify your identity or authority to make such a request and confirm that the personal information relates to you. We will make all attempts to respond to your request within 30 days of receipt.

This privacy notice for California residents supplements the information included in the previous sections of this privacy policy.

UPDATE INFORMATION

You have the right to update or change any information You have provided to us. To update or delete your information, please contact us at contact@truelocalreach.com

COMMENTS & SOCIAL MEDIA

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. When you leave a comment, your name, email address and website/organization name is not shared with a third party and may be used to communicate with you.

Social media accounts and sharing options are available on this website. Social media sites (Facebook, Twitter, YouTube, and so forth) can track your personal information. Should you choose to interact with us on social media, please note that you will be voluntarily disclosing that personal information. This information is no longer private. It becomes public information and can be collected and used by others. We have no control over and take no responsibility for the use, storage or dissemination of such publicly-disclosed personal information by you.

Any such interactions via comments and social media with us do not subject us to any kind of liability related to misuse of your information by others.

SECURITY

The security of your personal information is important to us, and we strive to follow generally commercial industry standards to protect your personal information submitted to us voluntarily and automatically. However, no method of transmission over the Internet is 100% secure and we cannot guarantee the absolute security of your information.

When you make a credit card purchase or purchase through any means on the website, you will be directed to a third-party vendor to complete the transaction. Any information you provide during the checkout process is not stored on our website but instead provided to the third-party vendor that completes the purchase transaction.

By using this website, you agree to hold us harmless for any security breach and for any unauthorized use of your personal information by third parties. You also agree that we cannot be held responsible for any disclosure of your information through our website without our knowledge and consent.

By consenting to this Privacy Policy, You acknowledge that Your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of Your data by other parties.

HOW INFORMATION IS SHARED AND STORED

Depending on how you interact with us, we share information with our third-party service providers, agents and representatives, including, but not limited to, Stripe, Shopify, Showit, PayPal, Facebook, Instagram, Pinterest, Tiktok, SimpleText, Flodesk, Canva, Google Workspace, Calendly, Tally, and other software service providers, in order to process the information as necessary to complete a transaction, fulfill your request, or otherwise on our behalf based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

These third-party service providers may collect, process, or store information according to their own privacy policies and practices. We encourage you to review the privacy policies of any third-party services you use through our website or services.

LEGITIMATE BUSINESS INTERESTS

The information We collect and store is used primarily to allow Us to offer goods and services for sale. In addition, we may collect, use, and process Your information based on the following grounds:

We may use and process Your data for Our legitimate business interests, which include, among other things, communicating with You, improving Our goods or services, improving Our website, and providing You with the information or products that You have requested.

Performance of a Contract: We may use and process Your information to enter into a contract with You and to perform Our contractual obligations to You.

You may withdraw Your personal information at any time, but doing so may affect Your ability to use Our website or other offerings. We may also use or process Your data as required for Us to comply with legal obligations.

DISCLOSURE OF YOUR INFORMATION

As a general rule, we do not disclose your personal information to third parties without your consent with the exception of the following circumstances:

We may disclose your information to our trusted third parties that work with us such as our website hosting partners, email marketing service provider, payment processors, hosting services, email delivery, communications, and customer service or other service providers that assist in the operation of the website, and any other affiliates and subsidiaries we rely upon to provide you products and services offered here.

We may disclose your information in order to comply with state or federal regulations related to copyright infringement lawsuits or any other legal claims related to the website.

We may share Your information with third parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, administration of Your account, entering into contracts with You, communicating with You, taking orders for goods or services, delivering Our goods and services, identifying trends, protecting the security of Our company and website, and marketing additional goods and services to You. The legal basis for Our disclosure of Your data is both Your Consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests.

Company Disclosure: We may disclose personal information that we collect or you provide:

In the unlikely event Our company engages in the event of a merger, acquisition, bankruptcy proceedings divestiture, restructuring, reorganization, dissolution, partial sale, or other sale or transfer of some or all of Company’s assets, in which personal information held by the Company about our Services users is among the assets transferred we may disclose your information to our successor and/or acquiring party and/or we may transfer or share Your data as part of that proceeding.

To subsidiaries, affiliates, contractors, service providers and other third parties we use to support our business, and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

If we reasonably believe disclosure is necessary or appropriate to enforce our Terms of Use, protect the rights, property, or safety of the Company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, credit risk reduction, billing and collection purposes. We may use Your information to protect Our company, including to investigate and remedy any violations of Our rights or policies or to exercise or defend against legal claims.

To comply with any court order, law or legal process, including to respond to any government or regulatory request.

To fulfill the purpose for which you provide it, or any other purpose disclosed by use with you provide the information.

We may disclose Your personal data as necessary to comply with any legal obligation or to protect Your interests, or the vital interests of others or Our company.

For any other purpose with your consent.

Our website may include hyperlinks to other websites not controlled by Us. We suggest You exercise caution when clicking on a hyperlink. Although We use reasonable care in including a hyperlink on Our own web page, We do not regularly monitor the websites of these third parties and are not responsible for any damage or consequences You suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that You access by a hyperlink, nor are they bound by ours. We encourage You to read the Policies of those third-party websites before interacting with them or making purchases. They may collect different information and by different methods than We do.

INTERNATIONAL DATA & DATA INFORMATION

This website is operated in the United States and the third parties with whom we might share your personal information (as explained above) are also located in the United States or other countries located outside the European Economic Area.

If you are located outside of the United States, please be aware that any information you provide will be transferred to the United States. By using this website, participating in any of its services and/or providing your information, you consent to this transfer.

Our website is hosted by servers located in the United States Therefore, if You reside outside the United States, some of Your data may be transferred internationally to and stored on those servers. In addition, We may use third-party processors (including payment processors) and subcontractors located in the United States and worldwide. We use all reasonable methods to protect the safety of Your data during transfer, including hosting Our website on reputable servers and engaging reputable third-party processors. By using this site and providing Us with information, You consent to this transfer, processing, and storage of Your information in the United States and worldwide. Note that the privacy laws in the United States may not be as strict as those in other countries. We take all reasonable steps to make sure Your data is treated securely , but the transmission of data via the internet is never completely secure, and We cannot guarantee this security of data that is sent to Us electronically. Your transmission of data to Us is at Your own risk. Where data that You have transmitted to Us is password protected, You are responsible for keeping the password confidential. You are exclusively responsible for any breaches of Your data that results from Your own disclosure of or failure to protect Your password.

INFORMATION RETENTION

We retain your personal information for as long as necessary to fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, maintaining business and financial records, resolving disputes, maintaining security, detecting and preventing fraud and abuse, and enforcing our agreements, or until such time as you let us know you would like for us to delete it or unsubscribe from our marketing contacts.  However, note that We cannot control the retention policies of third parties. If You wish to have any third parties, including those to whom We’ve transmitted Your data, delete that data, You will need to contact those third parties directly. You may request from Us a list of all third parties to whom We have transmitted Your data.

CONTACT

For any questions or comments regarding the privacy policy, please contact us at contact@truelocalreach.com